Unofficial MindPhone tracker · translated from iVelt

Status Board.

Every open issue on the Phone 2 Pro, tracked from the owner who first reported it to the update that fixed it.

Shipping, with an audio fix in flight The second production shipment is with customers. Call audio is the live problem — the maker says a fix is being tested and has promised it immediately after the holidays. as of September 22, 2026

Price

$395

Retail, as quoted by the maker in September 2026

Warranty

18 months

Quoted alongside the current price

Last update

Sept 9, 2026

~5 MB system update, plus a Google Messages app update

Support

App store → chat support

Where the maker repeatedly asks people to send reports

Scroll sideways for later stages →

Owner reports2

Raised on the forum, no reply from the maker yet

App store downloads stall on Wi-Fi

A user reports the app store returning "no internet" while connected to Wi-Fi.

Certification mark hard to read on the silver back

Buyers want the hechsher printed in a colour that stands out, so the phone is recognisable as certified.

Acknowledged5

Seen and confirmed, no work committed

Unread-count badge on the wrong side

With more than one unread message in a conversation the count is small and sits on the wrong side of the row. Acknowledged, with a request for a screenshot through chat support.

AI call handling

Asked whether Google Voice would be added now that it carries a Lemaaseh approval, the maker said the AI call feature is being looked at.

unreviewed

Call audio too quiet for callers

A user reports that people can barely hear him on calls unless the phone is close to his mouth, and asks for an update and more testing before releases. The maker's reply is truncated but shows the report was received.

unreviewed

Reported issue acknowledged for fixing

The maker says the problem will be fixed and asks the user to also submit it through the App Store or chat support. No schedule or work in progress is described.

Slow chat support on a dead charger

An owner waited days on chat support over a charger that stopped working. The maker asked which channel they had used and suggested a MagSafe charger as a stopgap.

Queued6

Accepted, scheduled behind other work

Mind Flip Phone

A flip-format model is in development. No launch date — the maker says he wants to ship it only once it is good and stable, and is weighing which kosher certification it carries.

unreviewed

Speaker and mic work after Rosh Hashanah

The maker says work on items such as the speaker and microphone will be handled right after the Rosh Hashanah holiday. It is accepted but scheduled behind the holiday.

Google Maps update

A Maps update is queued behind the holidays. A separate Waze fix was pushed on Sept 9 after reports came in.

Visual voicemail

Acknowledged as wanted, but described as very complicated; explicitly deferred.

unreviewed

Fix planned for coming week

The maker says they will work on and fix an unspecified issue during the coming week. No further detail is given about the problem.

unreviewed

Microphone problems during calls

The maker says he plans to work on the microphone-in-call problems during the coming week. The work is scheduled but has not started.

In progress13

Actively being fixed right now

Call audio — earpiece volume, mic and echo

The most-reported problem on the 2 Pro: callers can barely hear the user unless the phone is almost at their mouth. The maker reported progress on speaker, volume and echo on Sept 15 and said it was close to testable, having earlier promised speaker and mic work immediately after Rosh Hashanah.

Promised right after the holidays Source

Volume stepping from silent to sound

Reported and confirmed as being worked on alongside the wider audio work.

unreviewed

Update in progress for call audio issues

A user reports that callers cannot hear him properly after the September 9 software update. The maker says an update is being worked on to fix these small issues.

unreviewed

Work in progress on reported issue

The maker states he is working on the matter right now. The post does not specify which issue or feature is involved.

unreviewed

Rollout paused to prepare update

The maker says a report came in, so the rollout was paused in order to prepare an update. Work on the update is described as in progress.

unreviewed

Fix in progress for open issue

The maker says work on an unspecified issue is still ongoing and expects it to be fixed soon. No specific problem or date is named.

Google Messages freezing on the 2 Pro

The app could feel stuck and often would not open a chat. The maker said a fix was coming the next morning; worth confirming it landed in the Sept 9 app update.

unreviewed

Fix underway for reported issue

The maker states that work is underway to fix an unspecified issue as soon as possible.

Screen flickering

Listed by the maker as in progress for an upcoming update.

MMS over Wi-Fi on smaller carriers

Being added for select carriers. The maker notes MMS over Wi-Fi often fails on smaller carriers, and is handling reports from Verizon users directly.

unreviewed

Transparent back case in development

A user suggested a clear plastic holder so the phone's back and Mind logo would be visible. Ari replied that it is in the making, and that they need to make sure the quality is good and that it does not become discolored.

Transparent case showing the back

Owners asked for a clear case so the phone's back and Mind symbol stay visible, making it read less like a smartphone. The maker says it is being made, pending quality checks.

unreviewed

Updates with small bug fixes

The maker says several updates are planned for this week and that work is underway to include as many fixes for small problems as possible. He adds that forum feedback is read but the app store or chat support is the better place to report issues.

Shipped6

Out to devices, from the maker's release notes

unreviewed

Incremental update released

  • The maker explains that an incremental update has gone out, but users who skipped an earlier update must install a larger update first so that future updates will be smaller.

System update (~5 MB) and Google Messages update

  • Wi-Fi calling: better connectivity and stability for calls over Wi-Fi
  • Fixed video playback for clips recorded on the phone's own camera
  • Internal framework updates for the core Google apps
  • Google Messages updated separately from the Mind app store

Waze fix pushed

  • An update went out for Waze after reports came in, expected to resolve it

System update

  • Resolved the echo on standard phone calls
  • Applied critical security patches
  • Rebuilt update delivery so future downloads are smaller and faster

Google Maps pins fixed

  • Map pins corrected, along with other fixes
unreviewed

Messages app update withdrawn

  • The maker explains that an update for the messages app was briefly available on the updater during the first days of shipping and has since been removed. Users who have it can roll back to the previous version through settings.

Installing an update

  1. Settings → System → System Updater → Check for Update, then Restart Now
  2. After the reboot, open the Mind app store and update Google Messages
  3. A messages update needs the latest system update installed first

If the download freezes: three-dot menu → Delete Update, restart the phone, then download again. Users who skipped several updates get one large download the first time, and smaller ones after.

Several promised dates are given against the Jewish holiday calendar. In 2026 Rosh Hashanah fell on Sept 12–13 and Sukkos runs Sept 26 – Oct 4, so "after Sukkos" means roughly the second week of October.

About this page. An independent tracker, not affiliated with MindPhone, Greentouch or Ari Greenfield, and not an official source. Every card is summarised and translated from public posts on ivelt.com and links back to the original. Anything short of the Shipped column is a plan, not a guarantee. Yiddish-to-English wording is mine, so follow a source link for the exact words.